Hotel Reservation Setup on your Google Business Listing

Verify Your Google Business Profile

1. Log into Google Business Profile: Ensure you’re using the correct account.
2. Edit Your Profile: Navigate to the hotel listing and click on “Edit profile.”
3. Add Booking URL: Ensure your direct booking URL is added under the “Reservations” or similar section.

Verify Hotel Center Account

1. Google Hotel Center: Ensure your hotel is correctly set up in the Google Hotel Center.
2. Direct Booking Integration: Check if your direct booking engine is integrated with Google Hotel Center. If not, you may need to set up or update this integration.

Contact Google Support

1. Google My Business Help: Reach out to Google My Business support to explain the issue. They can assist in troubleshooting and ensuring your direct booking link is shown.
2. Google Hotel Ads: If you use Google Hotel Ads, ensure your bids and campaigns are set up correctly to prioritize your booking engine over third-party sites.

Ensure Booking Engine Compatibility

1. Integrate with Booking Engine: Make sure your booking engine (e.g., SynXis, TravelClick) is compatible and correctly integrated with Google services.
2. API Integration: Verify API integrations between your booking engine and Google are functioning properly.

Monitor and Adjust

1. Regular Checks: Regularly monitor your Google Business listing to ensure your direct booking link is visible.
2. Analytics: Use Google Analytics and Google Search Console to track clicks and traffic sources to your booking engine.